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1. Project Acceptance

1. The Contract between Logic Design & Consultancy Ltd and the Client will be corresponding with the terms and conditions set out in this document. These conditions exclude all other terms and conditions.

2. By starting a project and signing the order confirmation supplied by Logic Design & Consultancy Ltd you agree to be legally bound by these terms

3. A signed Order Confirmation means the Client has read the terms and conditions and is happy to commence with the project.

4. The Order Confirmation document supplied by Logic Design & Consultancy Ltd must be signed and returned along with the deposit of moneys outlined within the order confirmation for a project to commence.

5. By agreeing to the terms and conditions, the client agrees to complete the Project and pay in full.

6. Should a project be put on Hold by the Client for any longer than 28 days, Logic Design & Consultancy Ltd reserve the right to issue an invoice for the remaining balance of the Project as outlined in the order conformation, along with an invoice for any additional work ordered during the Project.

7. All invoices issued by Logic Design & Consultancy Ltd must be paid within 14 days of issue unless alternative payment terms are defined in the project Order Confirmation.

8. Quotations and proposals are valid for 30 days of receipt, a returned Order Confirmation after this date may not be accepted as a confirmation of order.

9. Logic Design & Consultancy Ltd cannot be held liable for any Losses incurred by Client or a Third Party as a result of a service provided by Logic Design & Consultancy Ltd. Logic Design & Consultancy Ltd reserves the right to decide whether any compensation is due.

10. Any Losses or invoices levied upon Logic Design & Consultancy Ltd relating to the Project that have been incurred by the Client or a Third Party will be rejected by Logic Design & Consultancy Ltd

11. Any prices listed by Logic Design & Consultancy Ltd are estimated due to the nature of the Projects. Where possible, Logic Design & Consultancy Ltd will notify the Client if the Project will exceed the prices quoted however in some circumstances, this is not possible. Should the Project exceed the estimate outlined within the Order Confirmation, the Client will bear the costs.

12. Logic Design & Consultancy Ltd will provide the Client with an estimated project completion date for the Project if requested. Clients are welcome to request dates and Logic Design & Consultancy Ltd will endeavour to fulfil these requests however cannot guarantee and are not legally bound in any way to complete the project by this date. If this project completion date is not meet Logic Design & Consultancy Ltd will not be liable for any losses or costs incurred by the Client or any other party.

13. Any and all communication, views or opinions presented are solely those of the agent and/or author and do not necessarily represent those of Logic Design & Consultancy Ltd unless otherwise specifically stated.

2. Project Copyright and Ownership

1. Logic Design & Consultancy Ltd hold full rights and copyright to all work created by us until the full balance agreed in the Order Confirmation and any additional work ordered is paid in full.

2. At this point all copyright and ownership is transferred to the client.

3. Logic Design & Consultancy Ltd will only supply and release all Files held relating to the Website or Application to the signee of this agreement

4. Clause 7 excludes any content and imagery supplied by the client that is not edited by Logic Design & Consultancy Ltd.

3. Termination of Agreement/Refunds

1. Should for whatever reason a client wish to terminate the agreement with Logic Design & Consultancy Ltd, no moneys will be refunded unless otherwise agreed by Logic Design & Consultancy Ltd. In this event Logic Design & Consultancy Ltd reserve the right to a refund of moneys to the Client. This will be calculated on a case by case basis.

2. Upon Cancellation of a Project by the Client, Logic Design & Consultancy Ltd reserve the right to issue an invoice for the remaining balance of the Project as outlined in the order conformation, along with an invoice for any additional work undertaken during the Project.

3. Logic Design & Consultancy reserve the right to terminate this agreement. In this event Logic Design & Consultancy Ltd reserve the right to refund moneys to the Client and this will be calculated on a case by case basis.

4. Project Development

1. The terms defined in the Terms and Conditions and Order Confirmation will not be deemed accepted by either party until the Order Confirmation is signed and deposit moneys paid.
2. Subject to 2.1 Logic Design & Consultancy Ltd agrees to design and implement the project using reasonable endeavours and in accordance with the project specification, quotation, estimate and order confirmation.

3. Logic Design & Consultancy Ltd will notify the Client at key stages throughout the project when feedback is required from the Client. This will be where approval and/or testing is required for the work to be completed. The Client shall advise Logic Design of any errors in the version supplied of the project within 20 working days of notification via email or postal mail. Logic Design and Consultancy will use reasonable endeavours to correct such issues.

4. If the client notifies Logic Design and Consultancy Ltd of amendments that change the origin Order Confirmation clause 3 shall apply.

5. All Content is to be supplied by the Client unless otherwise specified in the order conformation. Any content supplied will remain in the legal ownership of the Client. The Client is therefore liable for any copyright issues or infringements that may arise due to Content used on the Clients Project

6. All Content displayed on the Clients Project will be authorised by the Client and is the sole responsibility of the Client regarding usage and copyright whether it be sample Content provided by Logic Design & Consultancy Ltd or otherwise. Any legal issues arising from the content supplied are sole responsibility of the Client and therefore the Client is liable.

5. Amendments to Project Specification

1. By agreeing to these Terms and Conditions and the Order Confirmation the client acknowledges that amendments to the initial project specification outlined in the Order Confirmation may incur additional costs which are to be beared by the Client.

2. The Order Confirmation document outlines full specification of a project. Communication of specification prior to the agreement however not listed within the Order Confirmation will not be fulfilled.

3. Any work outside of the Order Confirmation will be subsequently quoted for by Logic Design & Consultancy Ltd or, undertaken on a price per hour basis as per clause 1.12

4. Any amendments requested that are not outlined within the proposal will be at Logic Design & Consultancy Ltd’s discretion, including but not limited to; “Revision Sets”, “Additional Layouts”, “Additional Functionality”.

5. In the event that a project specification agreed by the Client and Logic Design & Consultancy Ltd cannot be fulfilled clause 3 will apply.

6. In the event that the amendments requested by the client are a substantial change to the initial specification agreed, Logic Design & Consultancy Ltd may require the project to be re-quoted, the initial agreement terminated and a new Order Confirmation signed by the Client. Any balance remaining on account will go towards this new project specification and no refund will be due.

7. Any amendments requested by the client when required to provide a “Final Amendments List” will be completed where possible. These amendments are at Logic Design & Consultancy Ltd’s discretion to complete and Logic Design & Consultancy Ltd reserve the right to quote for amendments.

6. Web Design and Development

1. Mobile & Browser Compatibility

i. Logic Design & Consultancy Ltd makes every effort to ensure websites are compliant with current popular internet browser versions. Including:

1. Firefox
2. Internet Explorer 8 and above
3. Google Chrome
4. Apple Safari

ii. Older versions of browsers may be supported, this will be outlined within the Order Confirmation if different these Terms and Conditions.

iii. Logic Design & Consultancy Ltd ensure all websites ordered without responsive layouts are compatible with mobile and tablet devices – by means of ensuring the website is visible within the viewport.

iv. If a responsive layout is ordered by the Client, this will adhere to the sizes listed within the Order Confirmation. Logic Design & Consultancy Ltd cannot guarantee how the website will work outside of these parameters and are therefore not bound to make alterations however will make every effort to make the website operate across all screen sizes.

2. Go-Live

i. In order for a website to be put live on either the Clients own server or Logic Design & Consultancy Ltd’s servers the full and final balance must be paid.

ii. A go live must be requested by the Client and by making this request it is agreed by the Client that they are happy with the work completed by Logic Design & Consultancy Ltd. The Client accepts the Website or Application is completed to the specification and is fit for purpose

iii. If files relating to a website or Application are transferred to the Client, and are not hosted by Logic Design & Consultancy Ltd, any errors that occur after the transfer is completed are not the fault of Logic Design & Consultancy Ltd. No claims for any losses, costs or damages either financial or non-financial as a result of such errors can be made against Logic Design & Consultancy Ltd

iv. Any Third Party who provides Design, Development, Hosting or Marketing services for the Website or Application do so at their own risk; any amendments to the Website or Application, whether made or suggested, are the responsibility of the company who made the amendments or suggested amendments. Logic Design & Consultancy Ltd cannot be held liable for any amendments or suggested amendments made by any Third Party

v. Upon making the ‘Go-Live’ request Logic Design & Consultancy will provide an estimated transfer date and time. ‘Go-Live’ requests will only be fulfilled between the hours of 9am and 4pm. It is unadvisable to go live after these due to bugs that may incur when changing servers where outside these hours Logic Design & Consultancy Ltd will be unable to assist.

3. Software

Including but not limited to: API Integrations, Payment Gateways, Open Source, Licensed Software, Third Party Applications

i. Logic Design & Consultancy Ltd use Open Source and Licensed software for Projects. This will be confirmed in the Order Confirmation.

ii. Any and all costs associated with Third Party software, whether Licensed or Open Source, will be the responsibility of the Client

iii. Logic Design & Consultancy Ltd may suggest software. This advice is of opinion of the agent of Logic Design & Consultancy Ltd and may not be the opinion of the company and cannot be taken as fact.

iv. It is the sole responsibility of the Client to research software, plug-ins and modules suggested by Logic Design & Consultancy Ltd and any of its agents. By signing the order confirmation the Client accepts that the software is fit for purpose.

v. Plug-ins and modules available for non-bespoke and open source software are not the responsibility of Logic Design & Consultancy Ltd. Logic Design & Consultancy Ltd are not liable for any losses, costs or damages either financial or non-financial that may arise from third party code.

vi. Logic Design & Consultancy Ltd provides bespoke themes for Open Source software. These are created utilising the current software version available when the Order Confirmation is signed by the Client. Logic Design & Consultancy Ltd cannot be held responsible for future releases of Third Party software depreciating features and resulting in the work completed by Logic Design & Consultancy Ltd becoming incompatible.

4. Bespoke

i. Logic Design & Consultancy Ltd provides both bespoke design and development. Due to the nature of this type of work, guarantees cannot be made in regards to the quality and sustainability of such Projects

ii. Logic Design & Consultancy Ltd will not be liable for any losses incurred including but not limited to; “Financial loss”, “loss of data” or “loss or reputation”. Any invoices presented to Logic Design & Consultancy Ltd for such losses will be rejected

5. Search Engine Marketing & Rankings

i. Logic Design & Consultancy Ltd does not provide Search Engine Marketing as a service. Clause 1,13 will apply

ii. Changes to search engine rankings are not the responsibility of Logic Design & Consultancy Ltd.

iii. Logic Design & Consultancy Ltd will not be liable for any losses incurred including but not limited to; “Financial loss”, “loss of search engine position” or “loss or reputation”. Any invoices presented to Logic Design for such losses will be rejected.

7. Design, Development, Content & Branding

1. Logic Design and Consultancy may use placeholder images from various sources. Some of these images may require a licence and have been used as an example. It is the responsibility of the Client to source and replace any images used in any design or development created by Logic Design & Consultancy Ltd. Should an image be used, whether selected by the Client or Logic Design & Consultancy Ltd that requires a licence, it is the Clients’ responsibility to acquire the correct licence.

2. All Content displayed on the Clients Project will be authorised by the Client and is the sole responsibility of the Client regarding usage and copyright. Any legal issues or Losses arising from the content are sole responsibility of the Client and therefore the Client is liable.

3. It is the sole responsibility of the client to carry out sufficient research before proceeding with a Project. This includes but is not limited to; checking that the Project / idea / business will operate legally and will not infringe any Copyrights, Trademarks and / or Patents. Logic Design & Consultancy Ltd cannot be held liable for any illegal activities or Content involved with Project as it is the sole responsibility of the Client.

4. Proof Reading, Spellings, Grammar and Incorrect Content are the responsibility of the Client. Logic Design & Consultancy Ltd do not provide a Proof Reading or Copy Writing service

5. Be requesting “Print Ready” files relating to any Graphic Design work created by Logic Design & Consultancy, it is agreed by the Client that they are happy with the work completed. The Client accepts the Graphic Design is completed to the specification and is fit for purpose. Any specific colours must be noted prior to this request and must be submitted as Pantone references.

8. Use of third Party Hosting

i. It is strongly recommended that Clients request Logic Design & Consultancy Ltd to verify the requirements of individual web projects to ensure suitability of hosting.

ii. Any issues or errors that arise during and after the transfer is completed are not the fault of Logic Design & Consultancy Ltd and no claims can be made against Logic Design & Consultancy Ltd for any Losses relating to third party hosting and it’s suitability

iii. Logic Design & Consultancy Ltd cannot be held responsible websites hosting via a Third Party provider. If issues should arise with the website, application, hosting or domain, Logic Design & Consultancy Ltd is unable to provide timescales for assessing and correcting these issues. Clients may also incur additional costs to inspect/resolve issues

iv. Logic Design & Consultancy Ltd are not contractually obligated to assist further with the Website or Application if Hosted by a Third Party

v. Any Losses or invoices levied upon Logic Design & Consultancy Ltd relating to the Website, Application, Hosting or Domain will be rejected

vi. For the avoidance of doubt, Logic Design & Consultancy Ltd are unable to provide back-ups when a Client is hosting a website or application externally

1. ‘Project’

a. A Project is any work undertaken or service provided by Logic Design & Consultancy Ltd for the Client on their request. All projects are confirmed by the Client in the way of a signed Order Confirmation which is supplied with a quotation.

2. ‘Client’

a. A Client is a person, persons, business or organisation using any of the services provided by Logic Design & Consultancy Ltd.

3. ‘Payment Period’

a. The payment period is the time allowed by Logic Design & Consultancy Ltd for receipt of the monies owed to Logic Design & Consultancy Ltd by the client.

4. ‘Hold’

a. Where a Project is paused as a result of the Client being non contactable, or having not supplied the necessary information to continue with the Project

5. ‘Cancellation’

a. Where a project is cancelled by the Client in writing.

6. ‘Go Live’

a. A request made by the customer once a project is complete and no further changes are required. It is agreed that by making this go live request the project is full complete to specification outlined in the project specification document.

7. ‘Domain’

a. Domain is the website address as specified by the client.

8. ‘Open Source Software’

a. Open Source Software is software made freely available to anyone under the GNU General Public License (GPL).

9. ‘Content’

a. Content is both text and images supplied by the Client for the Project.

10. ‘Order Confirmation’

a. An order Confirmation is a binding contract between Logic Design & Consultancy Ltd and the Client

11. ‘Third Party

a. A Third Party is a person, persons, business or organisation other than the Client or Logic Design & Consultancy Ltd

12. “Losses”

a. Any losses, costs or damages either financial or non-financial incurred by the Client or a Third Party as a result of Project with Logic Design & Consultancy Ltd

13. “Order Confirmation”

a. The confirmation of a Project and acceptance of Logic Design & Consultancy Ltd’s Terms and Conditions by the Client

Contact Us
01284 706 842
Logic Design & Consultancy Ltd
The Warehouse
St Botolphs Lane

Bury St Edmunds
Suffolk,
IP33 2BE
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